CEOs on Quality
Martin Rawls-Meehan: Reverie Sleeps Better at Night Offering Quality Bed Systems
Martin Rawls-Meehan, CEO, Reverie, says that quality doesn’t simply offer excellent product, it... [more]
Charlie Lanktree, Eggland's Best: Measuring and Inspecting Leads to Consistent Growth
Charlie Lanktree, CEO at Eggland's Best, explains how rigorous inspection and commitment to quality... [more]
David Cote, Honeywell: The Importance of Continuous Improvement
David Cote, CEO at Honeywell, explains how continuous improvement must be channeled into the business to... [more]
Jo Ann Jenkins, AARP: Service Quality, the Baldrige Framework, and Change
Jo Ann Jenkins, CEO at AARP, discusses innovative service quality, the process of change, and the... [more]
Ralph de la Vega, Vice Chairman, AT&T: The Golden Age of Quality
Ralph de la Vega, Vice Chairman at AT&T, announces today as the Golden Age of Quality; a time when... [more]
Terry Jones, Founding CEO, Travelocity: Voice of the Customer Leads to Quality and Revenue
Terry Jones, founder of Travelocity, discusses the importance of voice of customer in building quality... [more]
