ASQTV sat down with Santosh Mishra and Mary Duffy, co-authors of “Cultivating Culture: How To Spot A High-Level Quality Culture In An Organization” (QP, June 2023). Mishra and Duffy discussed their goal in writing the article and how to rate an organization’s quality culture.
Quality Past and Present
The Importance of the 'We' Culture
Planning a Successful LSS Project
Building Community and Getting Results
Digital Transformation Now and Later