Understanding processes, focus and scope
The organization’s knowledge is imbedded in processes: shared ways of adding value, that translate into a chain of commitments distributed logically in the organization. The only sustainable source of strategic advantage is the ability to learn (i.e. augment knowledge) faster than your competitors : understanding variation, thinking statistically, and managing processes are central to this endeavor. Any strategic move that you decide to make will only generate strategic advantage if you can translate it into the right change to the right processes, and execute quickly and flawlessly.
WCQI is for Discovery
Shawn Armstrong explains what makes an ASQ event—including WCQI—a memorable experience. Visit... [more]
From Info to Membership
Lorraine Fraser needed to find information about quality. She joined her local member unit. And, has... [more]
2023 World Quality Month
In this episode of ASQTV, we celebrate 2023 World Quality Month through a portion from W. Edwards... [more]
Quality Professional Pride and the Future
In this episode of ASQTV, members tell their stories about joining ASQ and what their most proud of as... [more]
Members Speak About Joining ASQ and the Association's F...
During the 2023 ASQ World Conference on Quality and Improvement, Philadelphia, Pennsylvania, several ASQ... [more]
Susan Gorveatte: An ASQ Journey
Susan Gorveatte discusses her journey as a quality professional and an ASQ member leader.
Quality Culture Cultivation
A culture of quality doesn’t appear suddenly. Or develop in a vacuum. Or alongside of the corporate... [more]
Volunteering brings people together, uniting individuals around a common sense of purpose. Hear from ASQ... [more]
The Cause and Effect Diagram
In this episode of ASQTV, we take a closer look at one of the most essential quality tools everyone... [more]
The Hidden Factory
In this episode, learn about the concept of the hidden factory and how it can affect any organization... [more]
Root Cause Analysis for Beginners (Part 1 of 2)
Jim Rooney, an ASQ Fellow and quality veteran with more than 30 years' experience in numerous... [more]
David Cote, Honeywell: The Importance of Continuous Imp...
David Cote, CEO at Honeywell, explains how continuous improvement must be channeled into the business to... [more]
Preparing for a Certification Exam: Tips and Advice
ASQ certification-holders offer practical tips and friendly advice on getting ready for certification... [more]
TQM: The History and the Now
In this episode, we explore total quality management’s (TQM) beginnings and how it’s used to build and... [more]
ASQ Certification at 50
ASQ's first certification exam was held in 1968. Now, 50 years later, ASQ has granted nearly 500,000... [more]
Utilizing 5S in Everyday Life
ASQ member Alexander Tucker is a Chemist at Capsugel. While quality is important on the job, he has been... [more]